Contact Us

Privacy Policy

Last updated: 1 March, 2025

Great Heights Stable LLC (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR). By engaging with our services, including online purchases, consultations, and in-person services, you agree to the collection and processing of your personal data as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data when you interact with our business, both online and in-person:

• Contact Information: Name, email address, phone number.

• Animal Health Information: Including but not limited to your animal’s age, breed, health complications, current medications, medical history, and any other health-related data.

• Care Practices: Information about the routines and practices within the owner’s care for their animal, including feeding schedules, exercise routines, and any other personal health-related practices.

This information is provided to us voluntarily when you contact us for consultations, complete forms, purchase our products or services, or otherwise interact with our business.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• Providing Services: To offer personalized recommendations, herbal remedies, and consultations tailored to your animal’s health and well-being.

• Processing Orders: To process transactions, deliver products, and provide customer support.

• Communication: To respond to your inquiries, send updates, and share important information regarding your orders or consultations.

• Marketing: With your consent, we may send you promotional emails or newsletters about our products and services that may interest you. You can opt-out at any time by following the unsubscribe link in our communications or contacting us directly.

• Improving Services: To analyze and improve the effectiveness of our offerings, ensuring that we provide you with the best possible experience.

3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

• Consent: When you provide us with personal data, you have given us explicit consent to process your data for the purposes outlined in this policy.

• Contractual Necessity: To fulfill our contractual obligations with you, such as processing your orders or providing services.

• Legitimate Interests: To improve our services, maintain customer relationships, and communicate with you in ways that are necessary for our business.

4. How We Protect Your Data

We take your privacy seriously and have implemented appropriate security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, secure servers, and restricted access to personal data within our organization.

5. Sharing Your Data

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted third-party service providers who help us run our business, such as payment processors, delivery services, and marketing platforms. These providers are bound by confidentiality agreements and are only allowed to use your data to perform services on our behalf.

We may also share your data when required by law or to protect our legal rights.

6. Retention of Your Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request that we delete your personal data, we will comply unless we are required to retain the information for legal or legitimate business reasons.

7. Your Rights

Under the GDPR, you have the following rights in relation to your personal data:

• Access: You have the right to request access to the personal data we hold about you.

• Rectification: You have the right to correct any inaccuracies in your personal data.

• Erasure: You have the right to request that we delete your personal data, subject to certain legal exceptions.

• Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.

• Data Portability: You have the right to request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.

• Objection to Processing: You have the right to object to the processing of your personal data, particularly for direct marketing purposes.

• Withdrawal of Consent: Where we process your data based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at ghstablellc@gmail.com.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze website traffic, customize content, and improve our services. You can manage or disable cookies through your browser settings, but this may affect your user experience on our website.

9. Transfers of Data

Your personal data may be transferred to and stored in countries outside the European Economic Area (EEA). We ensure that any transfers are in compliance with applicable data protection laws, and we will take necessary measures to ensure the security of your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be reflected at the top of the policy. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact us at:

Great Heights Stable LLC

EMAIL: ghstablellc@gmail.com

978.380.4120

93 Guinea Road Berwick Maine 03901